March 20, 2020
Every day and every hour brings news about the novel coronavirus (Covid 19) pandemic. We are focused on continuing to provide high quality care for our patients. As we flatten the curve we will necessarily extend it. We want to offer a way to manage your health care despite the barriers to in person visits. Effective immediately we are introducing televisits. We strongly encourage anyone who is due for an office visit or physical to schedule a televisit. We realize that we can’t offer the “hands on” part of your visit through a device but now more than ever it is important to protect your physical and emotional well- being.
Please follow these tips on how to make this process run smoothly.
1. Call our office to schedule a televisit. Please specify if you need a physical, a follow up office visit or are calling to discuss new symptoms. This will help us to put you in the appropriate type of slot.
2. Plan to “check in” 10 minutes before your scheduled appointment time. Your reminder email will outline how you “get to” your visit.
3. If we run into technical difficulties, we will call you and talk by phone, or by FaceTime/Skype.
Don’t worry; If you find this new technology intimidating, we are here to help. Our staff can walk you through a trial run before your visit.